These Terms of Service ("Terms") govern your use of POWER Family, a community marketplace operated from Egypt where members buy and sell social media assets (pages, groups, accounts, channels, websites and similar) and digital services, with official middlemen on every deal. POWER Family also runs the Academy, the Fraud Registry, partner Communities and the POWER of Good charity drives. By creating an account or using the site you accept these Terms and the policies linked from the site footer, which form part of them.
1. Your account
- You must give accurate information when you register (first and last name, username, email) and keep it up to date.
- You are responsible for everything done from your account. Keep your password private and use the "Forgot password" link if you think someone else knows it.
- One person, one account. Accounts may not be sold, rented or shared, and you may not impersonate another person, a brand or the POWER Family team.
- You must be legally able to enter into binding agreements where you live to buy or sell on POWER Family.
2. What POWER Family is — and is not
- POWER Family provides the marketplace, the deal rooms, the middleman service, the price index and the community tools. Listings, offers and deals are made between members.
- Every deal on the platform runs through a POWER Family middleman, as described in the Middleman & Trading Policy. Finishing a deal that started on POWER Family outside the platform is not allowed.
- Prices shown by the platform (valuations and the price index) are estimates for guidance only. They are not an offer, an appraisal or financial advice.
- We do not own, control or guarantee the assets members list, and we are not the operator of the third-party platforms (Facebook, Instagram, TikTok, YouTube and others) those assets live on.
3. Listing and trading rules
- Only list assets and services you own or are fully authorised to sell, and describe them honestly: real audience numbers, real engagement, any restrictions, strikes or monetisation limits.
- Listings are reviewed by the team before they go live, unless your Trust Score, VIP plan or team role allows instant publishing. The team may edit categories, ask for changes, reject or remove any listing.
- Offers, accepted prices and auction bids are binding. Backing out of a won auction, missing a deal deadline or acting in bad faith can lead to a penalty (see the Middleman & Trading Policy). While a penalty is unpaid you cannot bid, buy or make offers.
- Never send money to a seller directly, and never share passwords in comments or public posts. Use the deal room and follow the middleman's instructions.
4. Prohibited content and behaviour
- Stolen, hacked, phished or recovered-without-permission accounts, and anything obtained by fraud.
- Fake engagement presented as real, misleading statistics or edited screenshots.
- Content that is illegal in Egypt, sexual content involving minors, hate, harassment, threats, or sharing another person's private information.
- Spam, scams, phishing links, impersonation and attempts to move a deal off the platform.
- Interfering with the site: scraping, automated accounts, abusing reports or votes, testing security without permission.
5. Payments to POWER Family
VIP plans and advertising plans are paid by wallet transfer or InstaPay as described in the Privacy Policy and the Advertising Policy. A purchase is activated only after the team confirms that the money arrived. Prices are shown before you pay and are fixed for that payment.
6. Moderation and enforcement
- Members can report listings, comments, Academy content and members. Reports are private and reviewed by the team.
- Depending on the case the team may hide or remove content, give a warning, restrict specific features (comments, listings, trading, Academy, reports) for 1, 3, 7, 14 or 30 days or permanently, or suspend the account for a period or permanently. You are notified of the action, the reason and the end date.
- Time-limited restrictions and suspensions end automatically. While an account is suspended its public content is hidden.
- Fraud may also lead to an entry in the Fraud Registry (see the Anti-Fraud Policy).
7. Your content
You keep ownership of what you post. You give POWER Family permission to host, display and show it on the platform as described in the Content Ownership Policy.
8. Liability
POWER Family provides the service "as is". We work to keep it available and safe, but we cannot guarantee uninterrupted service or the behaviour of other members or third-party platforms. To the extent the law allows, our responsibility for any deal is limited to what the Middleman & Trading Policy describes, and we are not liable for indirect losses such as lost profits or lost audience. Read the Risk Disclosure before trading.
9. Changes and termination
We may update these Terms and our policies. The "Last updated" date at the top shows the latest version; material changes are announced on the site. You may stop using POWER Family at any time. We may suspend or close accounts that break these Terms.
10. Law and contact
These Terms are governed by the laws of the Arab Republic of Egypt. For questions, use the Ideas & Issues page inside your account to reach the team.